**These COVID rules take precedence over existing Kew General Rules and Online Booking Rules.  Where a conflict exists with pre-existing rules, these COVID-19 Rules shall take precedence. There will be zero tolerance for willful disregard of these rules and any / all direction provided by club monitors**

Anyone who is exhibiting symptoms of COVID-19 or has had close contact with a confirmed case cannot enter a community tennis club. 

  • Every member must do the self-assessment for COVID-19 on the Ontario Ministry of Health website before heading to Kew to play  

  • If you do not pass the assessment, you should not play nor book a court until you do not have signs and symptoms of COVID-19. If deemed necessary, members may want to get a COVID test - see locations here

  • All tennis players should be aware of signs and symptoms of COVID-19, including: 

    • Fever or chills

    • Cough 

    • Difficulty breathing or shortness of breath 

    • Sore throat or trouble swallowing 

    • Runny or stuffy nose 

    • Decrease or loss of taste or smell

    • Nausea, vomiting or diarrhea

    • Not feeling well, extremely tired, or sore muscles 

    • Pink eye or headache 

  • Your risk of severe disease may be higher if you have a weakened immune system. This may be the case for: 

    • Seniors

    • People with chronic disease such as diabetes, cancer, heart, renal or chronic lung disease


**Online Bookings Only**


  • All individuals must wear face coverings (nose and mouth covered) while entering and departing the club - when on court, individuals can remove their face coverings.

  • Show photo ID if you have not uploaded a clear profile photo to your Kew online account 

    • To upload a photo click on View/Update My Profile, then under Photo click Choose File, add a JPEG file of your photo, click Save at the bottom of the page. 

    • Please ensure your photo is a clear upclose image of your face for monitors to easily identify members (preferably a headshot photo and no group or action photos). 

    • If having issues uploading a photo ask a Club Monitor on duty or contact

  • Hard and clay courts will be staggered

    • Hard courts will be booked on the HALF HOUR (starting at 8:30am)

    • Clay courts will be booked on the HOUR (starting at 8am)

  • Members that have not checked in within 15 minutes after their reserved court time will be considered a “no show” and the court will be forfeited. Rules as they pertain to booking cancellations / no-shows will be applied as they are defined in the relevant section below.

  • Tennis players only, and any required staff. Spectators are not permitted.

  • Singles and Doubles allowed. No Walk-Ons are currently permitted.

  • Everyone at the club is expected to practice physical distancing - maintain a two metre (six feet) distance from others when at the club and use designated entrances & exits

  • The clubhouse is closed, with access only allowed for the  washrooms which will be open for bathroom use for only members and guests during their court booking time.

  • Bikes will be allowed to be locked inside the club (at bike rack) - once the entrance area is completed and the bike racks installed.

  • Please arrive at the club no earlier than 15 minutes before your booked court time. The gate will be opened by the court monitor prior to the court changing and the court monitor will ensure that members remain socially distanced while waiting to go on court. Please follow the court monitor’s instructions on where and when to go to court. Avoid touching court gates, fences, net posts, the net tape, benches, etc.


  • A can of balls - Balls will also be for sale at the club 

  • Filled water bottle - Drinks will also be for sale at the club (no water fountain  available) 

  • Sanitizer (Kew will have sanitizer handy)

  • Kleenex

  • Face Covering

  • When leaving the court, please remove all items (used balls, drink containers, etc.) and dispose of them in the trash bins next to the clubhouse.


  • Please use only one can of balls on court (3 balls). 

  • Do not touch any other member’s equipment (wristbands, grips, hats and towels) with your hands.

  • Avoid touching court gates, fences, net posts, the net tape, benches, etc.

  • Keep a 2 metre distance with other players

  • No handshakes

  • When retrieving balls for other players, refrain from touching them with your hands; instead, gently kick the ball back or tap the ball back using your racquet

  • Avoid touching your face as much as possible. 

  • When playing doubles, consider leaving your belongings at the back of the court to avoid overcrowding by the net. 


  • Only members and guests that have a court booking can use the washroom for emergency use during their booking hour 

  • Members must check in with the monitor before using the washroom. Monitors will track who goes in to use the washroom. Only one member at a time is permitted. 

  • Wipes will be in each washroom and members are encouraged to spray touch points after use. 

  • Enter/exit through north door 


  • All bookings will be 55 min in length. A bell will be rung 5 minutes prior to the end of your playing time. If you have booked two hours of play, continue. Otherwise, immediately stop playing, grab your gear and any garbage and head for the exits.

  • Leave the court and facilities immediately after you finish playing.

  • Use hand sanitizer and wash your hands carefully with water and disinfectant soap when you have access.


Currently no instruction is allowed under city restrictions. Updates to be provided as soon as possible.